Amy Yang, Executive Vice President, serves as the Group Head of Retail Banking at CTBC Bank, which is one of the leading retail banks in Taiwan with a surpassing penetration of over half the island’s bankable client base and lion share of wealth management business in terms of the size of AUM, asset under management.
Ms. Yang is in charge of major aspects of business management in Retail Banking, including development of strategy and management in customer segmentation, business channel, digital banking, fintech opportunities and operation and information platform.
Ms. Yang has extended and solid experiences in retail banking. Prior to her current position, Ms. Yang has served various senior positions across CTBC, included Senior Vice President of Retail Banking Product Group, Senior Vice President of Retail & Consumer Banking OP & IT Division and Senior Vice President of Trust Division.
Her achievements in career as well demonstrate the journey of the rise of Retail Banking at CTBC. She pioneered with the team to build up wealth management product and business, customer segment management, financial planning business and the reputable SPACS end to end business mechanism to integrate the resources and talents of various functions from back end support to front line sales.
Her leadership has inspired the team to transform Retail Banking at CTBC to be the best retail bank not only in Taiwan but also in Asia. In 2019, the Asian Banker celebrates CTBC as the Best Retail Bank in Asia Pacific, the Best Retail Bank in Taiwan and the Best Digital Bank in Taiwan.